Privacy policy
Privacy Policy
This Privacy Policy sets out the basic policy for the handling of personal information collected by S.O.W. Co., Ltd. (Representative Director: Keita Okuda) in relation to the provision of our shop services (hereinafter referred to as "the Services").
Our approach to protecting personal information
S.O.W. Corporation (hereinafter referred to as "our company") recognizes that it is its important responsibility to properly protect the personal information of customers who use this service (hereinafter referred to as "personal information"), and in order to fulfill this responsibility, has established this privacy policy and has established internal regulations, striving to properly handle and manage personal information.
Purpose of use of personal information
We will use your personal information for the following purposes in relation to this service.
・We use your contact information, such as your name, address, and telephone number, to ship products to you and bill you for payment.We may also use payment information, such as your credit card number and bank account, that you specify in relation to billing.
・In order to contact or confirm the contents of your order and delivery method, we will use your contact information such as your name, address, and e-mail address, as well as information such as the type and quantity of products ordered and the billing amount.
・In order to inform you of our campaigns, products and services, we will use your usage history of this service and your contact information such as your name, address, and e-mail address.
・In order to improve our services, we will use customer opinions, survey results, usage history of this service, etc.
・We use your contact information, such as your name, address, and e-mail address, to respond to your requests and inquiries.
Management and protection
We will appoint a personal information protection manager to properly manage the personal information provided by our customers. In addition, we will strive to ensure the accuracy of personal information, and will implement necessary and appropriate safety measures to prevent unauthorized access from outside, leakage, loss, falsification, etc. of personal information, and strive to safely manage your personal information.
Thorough employee education
We will clarify the regulations regarding the handling of personal information and thoroughly inform our employees of the importance of protecting personal information and the rules and systems for safe management.
Provision to third parties
We will not disclose personal information to third parties without the customer's consent, except in the following cases:
・When requested by a public institution such as a court or police based on laws and regulations
・When there are special provisions in laws and regulations
・When there is a risk of harm to the life, body, or property of a customer or a third party and consent cannot be obtained from the individual.
Disclosure, etc.
- Disclosure
If you wish to request disclosure of your own information regarding personal data held by our company, we will respond to your request within a reasonable period of time after verifying your identity.
- Corrections, deletions, etc.
If a customer wishes to correct, add to, or delete their own information regarding personal data held by our company, we will verify that the person making the request is the customer himself/herself, and then conduct any necessary investigations without delay. Only if there is any discrepancy between the information and the facts, will we correct, add to, or delete the information to a reasonable extent within a reasonable period of time.
- Suspension of use and deletion
If a customer wishes to have their own personal data held by the Company suspended or deleted, we will suspend or delete such data to a reasonable extent within a reasonable period of time after verifying that the requester is the customer himself/herself.
Changes to the Privacy Policy
If there are any changes to our personal information protection policy, we will announce it on our website.
If you have any questions or requests regarding our handling of personal information, please contact us at the following address.
・Personal information inquiry desk
・12F Higashiyama Building, 4-4-2 Nihonbashi Honcho, Chuo-ku, Tokyo 103-0023
・SOW Holdings Inc.
・Telephone number: 03-6880-2041
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