Legal notice

Description based on the Act on Specified Commercial Transactions

Distributor

S.O.W. Co., Ltd.

Seller address

〒103-0023

Higashiyama Building 12F, 4-4-2 Nihonbashi Honcho, Chuo-ku, Tokyo

Telephone number: 03-6880-2044

FAX number: 03-6880-2045

Operation Manager

Keita Okuda

Charges other than the product price

Consumption tax and shipping fees will be charged in addition to the product price.

Delivery time of the product

Although it depends on the delivery area, your order will be shipped within 2-5 business days. If the product has not arrived within 7 business days after you place your order, we apologize for the inconvenience, but please contact us.

 

Cancellations, exchanges and returns

Regardless of whether the product has been shipped or not, we do not accept cancellations, exchanges, or returns for reasons of customer convenience after an order has been placed.

However, if you find that the product is defective or damaged during delivery, or if the product you received is different from the one you ordered, please contact us within 7 days of receiving the product. We will check the condition of the product and the delivery status and then exchange or return the product.

Please check the shopping guide for details.

Payment Method

・Credit card (VISA / MASTER / JCB / American Express)

Contact Information

Reception hours: Weekdays 11:00~18:00

Closed: Saturdays, Sundays, and public holidays

Email: Contact Form